Shipping Policy
This policy is written for a North American direct-to-consumer storefront. Final carrier names and delivery times should be updated once fulfillment is confirmed.
Processing time
Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day.
Estimated delivery
Standard delivery within the United States and Canada is estimated at 5-12 business days after shipment. Delivery timelines may vary by destination, carrier conditions, customs review, weather, or high-volume periods.
Shipping confirmation
When available, customers receive a shipping confirmation and tracking number by email after the order ships.
Incorrect addresses
Customers are responsible for entering a complete and accurate shipping address. If an address error is discovered, contact us as soon as possible before the order ships.
Lost or delayed packages
If tracking shows unusual delay or delivery issues, contact support with your order number and shipping address so we can review the issue.