Last updated: August 13, 2026. Contact support@Optcla.com or +1 (707) 215-3921 for help.
Customer support
Email:
support@Optcla.com
Phone:
+1 (707) 215-3921
Telegram:
Chat with OPTCLA
Order questions
Include your order number and checkout email. For personalization questions, include the pet name, requested phone number, color, and size. Do not send payment card details by email or chat.
Company information
Zhuhai Shengyi Gifts Co., Ltd.
Contact: Haihe li
Unit 1507B,
15/F, Eastcore, 398 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong SAR,
China
Support hours
Messages are normally answered within 1-2 business days. Urgent post-order corrections should be sent immediately because engraving may begin before a later request is reviewed.